To be considered, a cover letter and resume are required. The cover letter must be the leading page of your resume and should:
Specifically outline the reasons for your interest in the position and
Outline your particular skills and experience that directly relate to this position.
Starting salaries will vary depending upon the qualifications and experience of the selected candidate.
The Information and Technology Services (ITS) organization has an exciting opportunity to employ a Storage Engineering Manager to set strategy for the future storage ecosystem at University of Michigan. Traditionally, enterprise IT and research data have been managed separately and ITS is seeking a leader to build a bridge that unifies data storage support strategy across campus. This is both an operational and strategic role where the selected individual will not only be responsible for the overall management and operations of our existing storage services, but will have the vision to lead the university to the next generation of data storage solutions. University of Michigan considers data to be one of the university’s most important assets and the storage and protection of data is critical. The highly qualified individual chosen for this position will possess exceptional management, leadership, and visionary skills to design and implement storage and backup solutions that revolutionize the way the university utilizes data.
This position will initially report to the Executive Director of Data and Systems and will later transition reporting to a departmental director.
Engage with the research community and the IT departments (central and campus-units) to identify critical storage needs and understand variable data requirements across campus. Work across the university to identify capabilities and components to create technical solutions that exceed customer expectations.
Design storage solutions that encompass user-driven archive policies, data tagging, data access, and data sensitivity policies (safe-computing link)
Support existing storage services and assess next-generation storage technologies and provide leadership with realistic recommendations that maximize storage capabilities of the university’s growing data footprint while minimizing costs.
Advance data-informed decision-making across campus by enabling ease of access to disparate data across platforms, formats (structured and unstructured) and locations (in campus data centers, on laptops, in cloud, social media, etc.)
Help to develop and drive a data-centric culture of best practices for storage and backup solutions across campus.
Develop a strategic technical vision for data storage and backups and define detailed technical storage architecture solutions.
Lead and coordinate strategic storage engineering activities to innovate and modernize long term and large scale data storage solutions for enterprise IT as well as the university research community for multi-petabytes of data.
Inspire a culture of innovation and automation on the storage engineering team, balanced with reliable, stable, performant storage solutions that support critical university business and research projects.?
Define overall roadmap and strategic planning of the training direction for ITS programs and projects. Collaborate across the organizations within ITS and the University of Michigan (U-M) to plan, prioritize, and lead training efforts and develop strategies to meet future requirements.
Effectively utilize leadership and strategic thinking skills to lead strategic planning efforts to define the strategy of the training direction for the organization with alignment to the organizational training strategy and collaborate across the organization to plan and coordinate program and project team priorities.
DEVELOPMENT OF SELF AND OTHERS
Demonstrate skill development by actively participating in professional growth opportunities for continuous development and improvement and applying new skills/knowledge to the job as evident by the ability to efficiently and effectively perform assigned duties, resulting in meeting customer expectations and performance metrics.
Bachelor's degree in a related field and/or equivalent combination of education, certification and experience
Minimum of 8 years of IT professional experience in a related role supporting enterprise scale storage and backup systems.
Minimum of 4 years of management or supervisory experience directing and leading staff to perform productively
Demonstrated strong knowledge of heterogeneous storage solutions and backup platforms provided by vendors such as IBM, Dell/EMC, NetApp, Pure, DDN, etc; including cloud based storage providers such as Amazon, Microsoft, etc.
Demonstrated strong knowledge of disaster recovery, business continuity, backup and recovery practices with no data loss.
Keeps current understanding of emerging IT industry trends and storage technology and solutions, including cloud.
Proven ability to deliver service with a laser focus on the customer experience, meeting and frequently exceeding expectations
Demonstrated experience with budget planning, purchasing negotiation and vendor management
Experience working in a higher education organization/university setting
Experience working with cluster file systems common on HPC system supporting MPI-IO GPFS/SpectrumScale, Lustre/Exascaler, BeeGFS, etc
HSM or other archive management system, eg HPSS, Spectrum Archive, DMF, Versity/Sam-QFS
Demonstrated understanding of high bandwidth/extreme scale data management and data access in a research environment
Familiarity with data transfer tools Globus.org, Aspera, BBCP, RClone, etc.
Strong understanding of data management and data lifecycles, capture/generation, active use, and archiving
Demonstrated ability creating and maintaining complex IT architecture diagrams
Experience leading communities of practice, facilitating agreement across various interests, and successfully leading and implementing change, especially in a large de-centralized organization.
This position may work with and/or support systems that maintain or process sensitive institutional data as defined by university policy. Successful candidates must comply with federal, state and local law and/or university policies or agreements that require the university to implement specific privacy and security safeguards including, but not limited to: ITAR, EAR, HIPAA, CUI, and FISMA. Responsible for protecting data and information from unauthorized release or from loss, alteration or unauthorized deletion; and, following applicable regulations and instructions regarding access to computerized files, release of data, etc. as stated in a computer access agreement.
Physical Demands / Work Environment
Average amount of time in a stationary position, average mobility to move around an office environment; able to conduct normal amount of work at a computer; travel to various locations on and off campus. Punctual, regular, and consistent attendance is required. May require on-call availability and may require working during non-business hours and on weekends. This role will be considered a hybrid role with expected in-office frequency 3-4 times per week.
Diversity, Equity and Inclusion
The University of Michigan Information and Technology Services seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the University and to offer our students richly varied disciplines, perspectives and ways of knowing and learning.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine. This includes those working or learning remotely. More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.