The Associate Director of Facilities Management will supervise the Radcliffe Institute's physical plant operations including building operations, energy management systems, and safety/security systems to provide a safe, healthy, and comfortable environment for staff, students, fellows, and all Radcliffe affiliates. Reporting to the Director of Facilities Management, the Associate Director ensures the physical operations of the Institute meet budgetary and strategic objectives.

During emergency situations and severe inclement weather, this position is designated as essential and critical to the operations of Radcliffe.

Essential Duties and Responsibilities:

• Oversees and supports the maintenance and operation of all mechanical, electrical, plumbing, life safety systems, and elevator systems. Develops and manages these components of the Operations budget.
• Develops a long-term energy use and sustainability plan, including energy reporting for the Institute, and works closely with the Building Systems Manager to implement the plan.
• Oversees all aspects of building operations including the maintenance and management of the physical plant, custodial services, contracted services, and work order and building management systems.
• Manages a highly functioning customer service/help desk within a facilities management environment; develops and implements regular customer service assessments and reporting.
• Working with the Director of Facilities Management, develops, prioritizes, maintains, and budgets a 5-year plan for operating projects.
• Project manages and/or provides project oversight for minor construction, renovation, and infrastructure projects to ensure proper quality and that budget and time schedules are met.
• Ensures all staff are trained in appropriate fields, standards, and policies, including compliance with all Harvard University, City of Cambridge, and Commonwealth of Massachusetts facility standards.
• Works with the Director of Facilities Management to evaluate and project future facility needs and proposes options to achieve them; writes regular facilities and project updates for all Institute stakeholders.
• Partners with the Director of Facilities Management in emergency preparedness, practice, and response.
• Represents HRI Facilities on university-wide facility-related committees and subcommittees.

Supervisory Responsibilities:

• Supervises the work of assigned staff.¿
• Carries out supervisory responsibilities according to the Institute's / University's management policies, procedures, and any applicable laws.
• Responsibilities include hiring and training, planning, and assigning work, conducting annual performance appraisals, addressing performance issues, and resolving problems.