Position can be based in Philadelphia, PA or Wilmington, DE.
Your success is a train ride away.
Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.
Are you ready to join our team?
SUMMARY OF DUTIES:
The Lead Business Analyst is responsible for working with Senior Engineering leadership to establish Departmental expectations, identify, develop, and implement the means whereby those expectations are measured and report the results. The position develops the tools, frameworks and processes that will be used to connect in-the-field data gathering to senior leadership decision making, with a specific focus on workforce effectiveness and asset management. This includes examining benchmarking results, reviewing work practices, policies, procedures, data, budgets, work standards, and other relevant documentation to ensure efficiency and compliance by the Divisions and Disciplines and a uniform and consistent reporting structure.
The Lead Business Analyst is also be responsible for collaborating with the Engineering Operations Desk to both understand and ensure the quality of the information being captured and reported to the Engineering Department. This position will work with the Engineering Operations Desk to document infrastructure asset failures, coordinate and facilitate compliance with track outage schedules, compile and distribute daily reports, and analyze asset failures and other incident data to provide to Infrastructure Management and Construction Services leadership.
Identify, develop, and implement departmental expectations and the means whereby those expectations are measured, and results reported.
Ad-Hoc Reporting to consolidate data from multiple reporting systems for senior and executive management.
Compile weekly/ monthly reports on production plan verse schedule, track possession, overtime, work order compliance, asset failure trends, and additional trend analysis required to drive process improvements.
Coordination with the Engineering PMO regarding project management related data analysis and reporting
Collaborate with the Engineering Operations Desk to capture records of infrastructure related incidents and production quantity reports.
Perform QA/QC on information provided by engineering users to ensure the highest quality data possible for data analysis.
Associate all infrastructure failures to discrete assets using Maximo, with a defined failure hierarchy.
Mine delay reporting systems to associate specific delays to each incident.
Compile daily reports to track planned productivity vs. actual productivity.
Understand and manage all paths of incident information to record every infrastructure failure in one database.
Create Maximo work orders as specified by Engineering managers for gangs to perform capital, reimbursable and corrective maintenance.
Bachelor’s degree in Engineering, Business Administration, Computer Science, Organizational Management or a related field or the equivalent combination of education, training, and/or experience.
Demonstrated understanding of railroad operations
Demonstrated ability to collect, summarize and analyze financial and operational information
Proven skills in developing strategies and objectives to meet the needs of the corporation
Demonstrated ability to build rapport within all levels of the organization and to communicate effectively with departmental managers
Ability to collect, summarize and analyze operational information
Work experience in railroad engineering management systems (or related field)
Familiarity with and ability to apply key concepts in all areas of project management including strategic planning, impact studies, budgetary analysis, logistical planning, and organizational relationships
COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.
Amtrak employees power our progress through their performance.
We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.
All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Candidates who engage in the usage of marijuana will not be qualified for hire. Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation. Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
Our employees serve more than 31 million passengers every year. For us, that means more than 31 million chances to make a difference for every one of our customers every year. Our goal is to connect talented people to the Amtrak career opportunities that match them the best – whether you are just starting your career, looking for a new opportunity or an experienced career professional. With your participation, we will provide you with career growth and satisfaction through a wide range of professional and personal opportunities that will help you balance work and life.
We want your work at Amtrak to be more than a job. We want it to be a fun and fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance based culture that recognizes and values your contributions and helps you reach your personal and professional goals.