Position Summary

Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania’s Information Services & Technology Division invites applications for position of Network Cloud Engineer.

West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. The University offers more than 100 graduate and undergraduate programs in the sciences and mathematics, business and public management, arts and humanities, health sciences, education and social work, music, and interdisciplinary studies. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

The Network Cloud Engineer provides expertise in the architecture and operation of the University's enterprise campus network, as well as public and hybrid cloud infrastructures in order to maximize flexibility and productivity for all campus needs.

Responsibilities Include:

• Technical and administrative work in the design, installation, configuration, operation, documentation, and maintenance.
• Delivering centralized wired and wireless network services for the University which are comprised of and include but are not limited to: switches, routers, wireless controllers, access points, load balancers, firewalls, IDS and IPS systems, DHCP services, IP Address management systems, DNS services, authentication directory systems (Kerberos, LDAP, RADIUS), and VPN concentrators.
• Evaluating and acquisition new technologies and planning the integration of all network technologies for optimum service delivery of networking resources to the user community.
• Participating in the Information Services & Technology (IS&T) change management process.
• Submitting changes for network systems and services with documented risk evaluations for approval by the Executive Director and the Senior Leadership Team.
• Creating and maintaining supplementary documentation used by others to manage and maintain the University’s campus network infrastructure.
• Identifying appropriate cloud providers for service deployment, 
• Designing, planning, and implementing client-specific cloud solutions, 
• Ensuring the cloud network is responsive to user demands
• Troubleshooting any issues which may arise, 
• Monitoring usage of cloud network, 
• Implementing effective security strategies on networks.

The ideal candidate has knowledge and experience with the following protocols and specifications: Ethernet (802.3), Address Resolution Protocol (ARP), VLANs (802.1Q), Spanning Tree Protocol (STP), Link Aggregation Control Protocol (LACP), Link Layer Discovery Protocol (LLDP), Wireless Local Area Networking (802.11 a/b/g/n/ac/ax), ICMP, IGMP, IPv4, IPv6, IPSEC, Open Shortest Path First (OSPFv2, OSPFv3), Border Gateway Protocol (iBGP / eBGP), EthernetVPN/Virtual Extensible LAN (EVPN/VXLAN), Vendor Proprietary Protocols; experience working within change management systems; and experience ne providing customer service in a high availability environment. 

The ability to work an off-hours schedule as necessary is required.

Minimum Qualifications

AND

OR

• Three years of information technology experience in the role of System or Network Administrator

Preferred Qualifications

• Demonstrated customer service experience
• Wired Local Area Networking Experience
• Wireless Local Area Networking Experience
• Cloud Networking Experience
• Knowledge of Data Networking Protocols and Standards (TCP/IP, VLANs, LACP, STP, 802.11a/b/g/n/ac)
• Experience with the Installation and Configuration of Network Hardware and Software in a Network Environment
• Data Networking Training and Certifications

Special Instructions

Ask about opportunities to work from home and alternate work schedules.

The salary range is $77,753 to $88,860.

Candidates should apply online at https://www.governmentjobs.com/careers/wcupa. Electronic application allows for cover letter, resume, and listing of three references with contact information. (All required for consideration).

Review of applications will begin immediately. Applicants must successfully complete the interview process to be considered as a finalist.

Developing and sustaining a diverse faculty and staff advances WCU’s educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.

All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.