This position is the first point of contact for our Custodial Services Department. This is a customer service role that assists in the day-to-day operations of a diverse group. The position works closely with managers to support a three shift team.
This position will provide confidential administrative support to the Physical Plant Director and management team. UW-Madison's Physical Plant provides campus services in maintenance and operations, utilities and energy management, renovation projects and services that help operate, maintain and enhance the physical facilities of the University. Candidates with excellent communication and organization skills and experience with Microsoft Office Suite are strongly encouraged to apply.
Provides administrative support for a department, group of professionals, or to the manager of a work group consisting of professional staff and subordinate supervisors in support of unit goals, under general supervision
15% Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations
20% Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities
15% Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums
10% Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision
20% Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures
20% Assist with hiring and recruiting staff
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
Required: - Excellent Customer Service - Knowledge of using Microsoft Office Suite - Excellent administrative, organization, and computer skills - Ability to prioritize and complete tasks on schedule - Excellent written and verbal communication skills (ability to draft correspondence, reports, and presentations) - Ability to keep confidentiality and work with various campus partners and customers of all backgrounds
Preferred: - 2 or more years of professional work experience in office administration - Previous purchasing or reconciliation experience - Exceptional planning and project management skills - Event planning experience - Bilingual skills
This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.
Appointment Type, Duration:
Minimum $22.00 HOURLY Depending on Qualifications The minimum hourly rate for this position is $22.00, but is negotiable based on experience and qualifications.
This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see below for more information: University Staff: https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf
A criminal background check will be conducted on all finalists.
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.
We are committed to reducing bias in the recruitment process and utilize a redacted application process, which is the practice of removing personally identifiable information from application materials, before the screening of applicants begins. This may include, but is not limited to, name, gender, age, education, address, dates (such as graduation dates), photos, references, links to personal webpages, supervisor names, and/or citizenship.
How to Apply:
To begin the application process, click the "apply now" button.
Please submit a resume and cover letter. In your application materials, detail your experience as it pertains to this position.
You'll be asked to provide contact information for three professional references when applying. References will not be contacted without your approval.
The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The University of Wisconsin–Madison has been a catalyst for the extraordinary since its founding in 1848. Our students, staff, and faculty partake in world-class education and conduct prolific research that solves real-world problems. Our guiding principle is the Wisconsin Idea, a commitment to outreach that creates a better future for our state, our nation, and the world. We value the contributions of each person and recognize that diversity is a source of strength, creativity, and innovation.