Work, Serve, Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve.
Hiring Range: $104,475.00 - $167,146.00 Work Day/Hours: 8:00 - 4:30 M - F
The City of Durham, NC seeks an innovative and knowledgeable water resource professional to serve as one of its Assistant Directors for the Department of Water Management (DWM). Joining a diverse community, the Assistant Director is one who values and embodies diversity, equity, and inclusion (DEI) – an empathetic leader with experience ensuring the integration of DEI practices in departmental policies, procedures, and interactions. The Assistant Director will navigate the demands and increase of expectations on the Water Management department and uphold high expectations and accountability of quality customer service delivery. The department desires a visionary leader with the natural ability to anticipate and forecast the needs of his/her supervisor, peers and other stakeholders and be proactive in meeting these needs. The Assistant Director will demonstrate outstanding project management competencies, lead with a customer service focus, and effectively coordinate with all internal departments in the city, external stakeholders, etc. for all projects including planning and funding the renewal and replacement of the City’s aging water/wastewater infrastructure and the DWM’s asset management program.
The Water Management Department is responsible for the operation and maintenance of Durham's water supply, water treatment and water reclamation (wastewater treatment) facilities, the collection and distribution systems (including meter reading), and customer billing services. With a budget of $60 million, and over 380 water professionals, the department delivers pure, clean drinking water to the people of Durham 24 hours a day, seven days a week, 365 days a year. Quick response teams fix water main breaks, sewer overflows, and other emergencies. DWM also treats used water at reclamation facilities before safely returning it to the environment.
One hallmark of Durham’s Department of Water Management is the University of Water Management staff development program. This position will be a champion and advocate of this program. Additionally, the successful candidate will serve as the department liaison on the Durham Environmental Affairs Board.
Overseeing a budget of $11M and several divisions with 67 staff members, this Assistant Director will be one of three Assistant Directors for the Department of Water Management. The Assistant Directors work collaboratively to provide leadership, direction, and support for Water Resources Planning (including water efficiency and conservation), Laboratory, Industrial Waste Control, Utility Finance and Customer Billing Services, and administrative support for the Department of Water Management. The Assistant Director oversees the department’s administration division operations including direct supervision of the administrative staff and works with 7-8 direct reports who oversee division operations including customer billing. This Assistant Director will have the most outward facing responsibilities with the oversight of customer billing, public communications, water conservation, and industrial pretreatment.
The Assistant Director will have the exciting opportunity to work with staff, consultants, external agencies, stakeholders, and the public to develop and implement effective water resource management plans for the City of Durham. Furthermore, the Assistant Director will focus on enhancing protection of the Falls Lake and Jordan Lake watersheds – both safe and reliable sources of water for the city, especially during droughts.
Manages the implementation of internal operations for an assigned division; plans, coordinates, administers, and evaluates programs, projects, processes, procedures, systems, standards, and/or services; integrates operations and coordinates service areas; and ensures compliance with federal, state, and local laws, regulations, codes, and/or standards.
Develops, implements, and evaluates policies, procedures, strategies and goals; maintains, updates, and ensures procedural compliance; researches, analyzes, and makes recommendations for business process improvements and cost effectiveness; and designs, administers, and evaluates department programs and services.
Manages and participates in the preparation of department operating and/or capital improvement budgets; monitors expenditures and revenues; researches and analyzes financial and operational data; prepares financial forecasts; and approves and makes budget and purchasing recommendations.
Coordinates with, and serves as a liaison to the City Council, general public, City departments, and/or external agencies; serves on internal and external committees; represents the department at meetings, proceedings, and conferences; provides consultation in area of expertise; and responds to high-visibility and complex issues.
Coordinates the preparation of, and prepares and reviews complex, technical, financial, and other reports, plans, and documents; coordinates operations data collection and analysis; develops, makes and/or approves recommendations; and reviews the work of others to
A Bachelor’s Degree in a related field (Public Administration, Water Management and Hydrological Science, Environmental Engineering, Civil Engineering) is required.
9 years of experience in upper level management (such as a Senior Manager, Assistant Department Director/Director etc.) is required
A valid North Carolina Class C Driver’s license with a satisfactory driving record “or” if you currently have another state driver’s license, must obtain a valid NC driver’s license within 60 days of hire.
Additional Preferred Skills:
5 years of budget development/management experience
Master’s Degree preferred.
Certified Professional Engineer (PE) and/or Water/Wastewater related certifications
Candidates with utility experience serving over 50,000 customers.
The City of Durham which is the County Seat of Durham County, is located in the Research Triangle Region of North Carolina, home to Research Triangle Park and one of the most economically competitive regions in the world. Research and development from the region’s three major research universities – Duke University in Durham, North Carolina State University in Raleigh and the University of North Carolina at Chapel Hill – and many private and federal labs have fueled business and economic growth here for more than half a century and made the region a world leader in life sciences, information technology and clean technology. Durham is home to North Carolina Central University, the nation’s first public Historically Black College and University, now a major center for biotech and bio-manufacturing R&D, and Durham Technical Community College, a key partner in preparing a competitive workforce. Consistently ranked among the top places to live, work and play, Durham is a magnet for talent, which helps attract innovative companies working in high- growth industries. Durham, the “City of Medicine,” has long been known for world-class medical facilities, including top-ranked Duke Universi...ty Medical Center, and an industry-leading pharmaceutical sector. More recently, it’s become a hotspot for entrepreneurs and high-tech startups, propelled by the launch of American Underground, a startup incubator and accelerator. Downtown Durham is home to a premier performing arts center and newly renovated Durham Bulls AAA baseball stadium. Private investment has continued, redeveloping former tobacco and textile warehouses and historic buildings in many parts of the city into trendy, mixed-use developments filled with cool housing options, restaurants, artist studios, retail spaces and small businesses. The population of Durham County is 267,587 in 2010. Over the previous decade, the County’s population has grown by more than 41,500, representing an increase of about 20%. This increase represented 11 new residents and five new households for every day of the past 10 years. Natural growth (births minus deaths) accounted for a little more than 1/3 of the increase, while net migration (in-migration minus out-migration) accounted for almost 2/3 of the expansion. ??Much of Durham County’s growth occurred within the City of Durham. The City's population grew from 187,035 to 228,330 during the period 2000-2010, representing a decade-long increase of 22%. By the end of calendar year 2015, Durham County’s population had grown to 293,492. The City of Durham’s population increased to 252,800 during the same period.??The City expanded in size from about 98 square miles in 2000 to over 106 square miles in 2010. By mid-2016, the City had grown to 110.5 square miles in extent. Centrally located, Durham is a few hours’ drive from the beautiful North Carolina coast to the East and the Appalachian Mountains to the West.