The Operations Division at Tufts includes facilities, design and construction, campus and capital renewal planning, real estate, campus safety, dining, auxiliary services, and other related services on multiple campuses across 5.8 million square feet in 250 buildings. Operations services four campuses in Massachusetts: the main campus in Medford/Somerville, the health sciences and SMFA campuses in Boston and the veterinary school campus in Grafton. The Operations Division supports Tufts University’s mission in teaching, research, and clinics by providing stewardship, recommendations, services and advice in its primary areas of obligation: optimizing use of space and real estate, strategic and responsible management of the built environment, creating a secure campus environment and infrastructure, promoting best-in-class sustainability practices and policies, and creating exceptional community experiences that enhance Tufts’ reputation and brand. The Facilities Management Department employs approximately 150 staff members including a unionized trades, grounds, labor force with outsourced custodial services. The annual operating budget is $120M, including $60M in capital renewal.
What You'll Do
Reporting to the Executive Director of Facilities Management, the Director of Facilities and Maintenance is a senior leadership role responsible for the comprehensive planning, management, and oversight of the physical infrastructure, maintenance operations, and university facilities across multiple campuses and schools. This role ensures all university facilities operate efficiently, remain well-maintained, and align with the institution’s academic mission, strategic goals, and sustainability commitments. The Director will oversee facilities teams on the three university campuses (Medford/Somerville, Boston/SFMA, Grafton) and maintenance planning, while collaborating with internal and external stakeholders to deliver high-quality, efficient facilities management and infrastructure solutions. The position requires a proactive leader who can balance long-term planning with day-to-day operational needs while fostering an inclusive, safe, and productive environment for students, faculty, staff, and visitors.
What We're Looking For
Basic Requirements:
Knowledge and experience typically acquired by:
Bachelor’s degree in Facilities Management, Engineering, Architecture, or a related field and 10+ years of experience.
Minimum of 7 years’ experience of progressive leadership in directing/managing a cross-functional team.
High level of skill in communicating, interacting, and building relationships with internal/external stakeholders with an understanding of impact on the larger organization to build excellent customer service.
Knowledge of facilities support and operations in maintenance, repairs, and emergencies.
Demonstrated knowledge of and experience managing building trades (HVAC, plumbing, electrical).
Ability to work in a fast-paced environment and prioritize tasks and responsibilities.
Must possess highly developed interpersonal skills, diplomacy and sensitivity, and the ability to exercise considerable judgment and discretion in establishing, building, and maintaining effective working relationships with administrators, faculty, staff, vendors, contractors, and other stakeholders.
Demonstrated ability, and commitment to work effectively in a culturally diverse and inclusive environment and to value and respect different perspectives.
Ability to communicate ideas clearly, both verbally, graphically, and in writing.
Excellent knowledge. Proficiency, and experience with computerized maintenance management systems, energy management, and typical software required for the position.
Preferred Qualifications:
Professional related licenses and/or certifications.
Advanced/Master’s degree in related field.
Experience working at a higher educational institution and/or non-profits, or a private firm serving institutional clients.
Experience managing a team of staff members, both internal and external consultants and working on multiple projects in differing stages at one time.
Understanding of design, construction, project management, planning, operations, maintenance, and contract analysis/evaluation.
Special Work Schedule Requirements:
This job involves responsibilities that are performed in an on?site working environment.
Pay Range
Minimum $152,050.00, Midpoint $190,050.00, Maximum $228,050.00
Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.
This is Tufts.
Tufts is a student-centered research university with a constellation of world-class schools encompassing undergraduate, graduate, professional, and lifelong learning programs. Across the university, students satisfy their intellectual curiosity, jump-start rewarding careers, and unlock bright, promising futures. Through rigorous academics, groundbreaking research, and a commitment to civic engagement and leadership, our community of students, faculty, and staff collaborate across four Massachusetts campuses to build a brighter world (Medford/Somerville, Grafton, Boston-Chinatown, and Boston-Fenway).
Our employees light the way.
Tufts develops innovative solutions for the most complex global challenges of our time through teaching, research, and an unparalleled investment in civic engagement. In administration and operations, in dining centers and in labs, every employee plays a role in our mission for a better, brighter world.
At Tufts, the work you do matters. So do you.
Enjoy flexible and remote opportunities, innovative benefits, and an inclusive, welcoming, collaborative culture that supports you. Develop your skills. Take classes. Advance your career. ...Do work that makes you proud in a community you love. All while taking great care of yourself and the people who matter most.
We’re all in on creating an anti-racist culture of belonging.
Across Tufts, we’ve deepened our commitment to making the university a truly inclusive place. Where every member of our community contributes and feels like they belong. Where diverse perspectives are seen as our strength, and great ideas are always heard. In offices, labs, classrooms, and beyond, we’re doing this work together, knowing it is the foundation of our mission to create a brighter world.
An innovative university needs resourceful people who make things happen.
Here, collaboration isn’t just a buzzword, colleagues actually care, and community means everything. Sound appealing? Come join us. Choose a campus and find the role that fits you. Tufts University is an Equal Opportunity/Affirmative Action Employer. We are committed to increasing the diversity of our faculty and staff and fostering their success when hired. Members of underrepresented groups are welcome and strongly encouraged to apply.
See the University’s Non-Discrimination statement and policy here https://oeo.tufts.edu/policies-procedures/non-discrimination/.
If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling the Office of Equal Opportunity (OEO) at 617-627-3298 or at oeo@tufts.edu. Applicants can learn more about requesting reasonable accommodations at https://oeo.tufts.edu/