The Operational Improvement Intern will be exposed to collaborative and interdepartmental work aimed at engaging in the planning and implementation of improvement methodologies throughout Benefis Health System with the intent of assisting the organization in achieving its strategic priorities. As such, this position will support Operational Improvement Engineers in data aggregation, data analysis, and the deployment of the DMAIC (Define, Measure, Anaylize, Improve, Control) framework. Additionally, this position will support efforts around planning and coordinating solution design, defining and documenting project milestones, and outlining schedules for completion. As an integral part of the Operational Improvement Team, the Operational Improvement Intern will learn to place strong emphasis on the following outcomes: achievement of long-term clinical and organizational quality outcomes, continued cost reduction, enhanced revenue capture, lead time reduction, strategic business growth, aggressive development and dissemination of best practices, and systemic elimination of waste.
DUTIES AND RESPONSIBILITIES:
Works closely and collaboratively with all department members.
Supports the efforts of the Operational Improvement Department in its overall support of Benefis Health System.
Demonstrates the appropriate amount of initiative and independence as it pertains to the responsibilities of the position and how it interfaces with the rest of the healthcare team.
Assists in identifing areas which would benefit from improvement activities across Benefis Health System.
Works to learn practical application of core business consulting processes and methodologies.
Applies knowledge of problem-solving methodologies, tools for data analytics, and process improvement techniques.
Assists in providing analytical data interpretation, consultation, and education.
Assists in identifying and eliminating wasteful activities or processes in the organization.
Demonstrates high level or organizational skills and attention to detail.
Demonstrates the ability to deal with pressure to meet deadlines, operate with a high level of accuracy, and to handle constantly changing situations.
Adheres to dress code.
Completes annual educational requirements.
Maintains regulatory requirements
Wears identification while on duty
Maintains confidentiality at all times.
Attends department staff meetings as required within the department
Reports to work on time and as scheduled; completes work in designated time.
Represents the organization in a positive and professional manner.
Actively participates in performance improvement and continuous quality improvement (CQI) activities.
Coordinates efforts in meeting regulatory compliance, federal, state and local regulations and standards
Coordinates efforts in meeting regulatory compliance, federal, state and local regulations and standardsComplies with Benefis Health System Organization Policies and Procedures.
Complies with Health and Safety Standards and Guideliens.
Enrolled in the Final Years of Baccalaureate Studies (Junior or Senior)* Pursuing a Degree in Industrial, Systems, or Process Engineering, OR
Enrolled in Graduate Studies Pursuing a Degree in Industrial, Systems, or Process Engineering, OR
Enrolled in Graduate Studies Pursuing a Degree in Business Administration (MBA), Healthcare Administration (MHA), or Related Field
*Relevant Coursework: Work Design and Analysis; Production and Engineering Management; Project Management; Quality Management Systems. These or similar courses are necessary to fully engage as an intern in Operational Improvement.
As a not-for-profit community health system, Benefis is driven to provide the highest level of care. We serve nearly 230,000 residents across a 15-county region that is bigger than Connecticut, Massachusetts, New Hampshire and Vermont combined. Benefis is the largest non-governmental employer in the Great Falls area, with more than 3,000 employees. Benefis has 530 licensed beds (that includes 146 beds in long-term care, 71 in assisted living and 20 beds at Peace Hospice of Montana) and partners with over 250 area physicians.
Our hospital has been recognized for its exceptional work in quality care by providing a wide range of programs and services to help you live the best life possible. We’re here to help you “Live well.”
Benefis Health System came about when two Christian-based hospitals became one. Our founders believed in providing good care to all in need, and trusted that this would be accomplished. The Benefis name was derived using Latin root words: "Bene-" meaning good, and "fis-" for faith and trust. It’s these same root words that make up such terms as ‘beneficial’ a...nd ‘confidence'. Benefis has been a trusted provider of care for more than 125 years. And our name speaks to our commitment: good care one can put faith in.
Benefis is consistently ranked among America’s top hospitals by the nation’s leading healthcare ratings organizations for a range of services, including cancer care, joint replacement, stroke treatment, wound care and home health.
To learn more about our services, continue looking through our website at WWW.BENEFIS.ORG or call 406.455.5000.